Privacy Policy

How Techi Venture collects, uses, and protects information across Techi Commerce.

Last updated: 6 September 2026

1. Information we collect

  • Account & business details — name, email, phone, business name and address you provide at registration.
  • Billing information — plan, billing interval, and transaction references. Card payments are handled by our payment partners; we do not store full card numbers.
  • Usage data — log data, device and browser information, and actions taken in the application, used to operate and improve the Service.

2. How we use it

  • To provide, secure, and support the Service and process your payments.
  • To send service, billing, and security notices.
  • To detect and prevent fraud and abuse, and to meet legal obligations.

3. Payment processing

Subscription payments are processed by SSLCommerz and bKash. When you pay, the information needed to complete the transaction is shared with the relevant processor under their own terms and privacy policies.

4. Sharing

We do not sell your personal information and we do not use it for third-party advertising. We share it only with service providers who process it on our behalf (such as hosting and payment providers), or where required by law.

5. Merchant responsibility

If you run a store on Techi Commerce, you are the controller of your customers' data. Any third-party app, script, pixel, or advertisement you add to your store — and any customer information you choose to share with a third party — is your responsibility.

6. Retention

We keep account and transaction records for as long as your account is active and afterwards as needed for legal, tax, and dispute-resolution purposes.

7. Security

We use industry-standard measures to protect data in transit and at rest. No system is perfectly secure; please use a strong password and keep your credentials private.

8. Your choices

You can access or update most information from your account settings. For other requests about your data, contact us at [email protected].

9. Changes

We may update this policy; material changes will be notified by email or in the application.

10. Contact

Privacy questions: [email protected], or see our Contact page.

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